Who is Bob Neal
BOB NEAL
17934 Loring Lane
Spring, Texas 77388-4942
Email: community_cinema @yahoo.com
Professional Experience
PROFESSIONAL PROFILE
3/2003 to Community Cinema, Inc - Texas
Present
President of Board Directors – (7/2002 to Present)
Development of a grass roots arts organization in the Houston community
specifically, Fifth Ward Texas. Organized and developed audio visual
processes for showing independent film and video in our community as
well as promoting the opportunities to interact with and meet members
of the filmmaking community.
Ø Developed relationships with community organizations as a focal point
for screenings
Ø Acquired and negotiated needed audio and video equipment
Ø Established relationships with vendors for support and service
Ø Promoted organization at seminars and development sessions
Highlights
Ø Houston Media Source Certified Producer
Ø CCI representative
o Texas Accountants and Lawyers for the Arts
o South West Alternative Media Project
o KIDS FIRST! / Coalition
For Quality Children's Media
2/2003 Retired Xerox Corporation - Texas
1984 to Xerox Corporation – Texas
2/2003 North American Service Group
Service, Planning, and Contract Manager
Ø Facilitate, coach, and counsel the activities of work teams with six
to eight members.
Ø Conducted contract negotiations for service agencies that support
a variety of Light Lens /Digital copiers, fax machines and laser printers in
the Metroplex and rural areas.
Ø Guided the transition from direct service support to agencies.
Ø Accompanied and supported sales force in pre-sale as well as presentation
calls to CEO’s, CFO’s, IT managers and decision-makers within the
assigned area.
Ø Reviewed and communicated monthly and quarterly service and expense
goals, and established area, team and individual objectives.
Ø Recruited, interviewed, hired and trained service personnel to enhance
product knowledge, service techniques and customer relations.
Ø Sought after meeting facilitator with skills to cover areas such as
executive level, dysfunctional teams, and problem solving meetings etc.
Highlights
Ø Consistently reduced year-over-year expense costs
Ø Won recognition for being the top Central United States Channel Operation
Manager 1999-2000
Ø Member of the district preparation team for the Malcolm Baldridge
Certification
Ø Sought after meeting facilitator by groups and organizations committed
to the problem solving process
Quality Trainer – (1986 to 1988)
I communicated, conducted, and delivered Leadership Through Quality
(Problem Solving) training concepts and modules for the San Antonio
and the South Texas areas.
Ø Analyzed team conditions and maturity levels to establish a viable
team development plan
Ø Evaluated and trained staff in team development knowledge and techniques.
Highlights
Ø Recognized for completion of all required training ahead of schedule
Ø Represented San Antonio district office in El Segundo National Quality
Fair
Product Support Representative – (1984 to 1986)
Xerox product support and repair in and around San Antonio and the
south Texas.
Highlights
Ø Selected to be part of the Management Fast Track program
Ø Service President Club for outstanding performance
ADDITIONAL TRAINING
1987 to
Present
Power Up! For Loyal Customers Workshop TTT
Successful Partnering
Leadership: A Journey to Greatness
How to Run A Small Business
Team Leadership Challenge
Negotiation Skills and Strategies
Empowered Work Groups
Advanced Customer Relations
Handling Multiple Tasks
Listening Skills
Management Effectiveness Workshop
Essential of Excellent Customer Satisfaction
Facilitator Training
ACTIVITIES / HOBBIES
Church, Volunteering, Fishing, Computers, Home Repair
